If you notice a vehicle you believe to be abandoned on public property, you can report this to the City. Our Ranger and Security team will need the following information:
- Make / model, registration and colour of the vehicle
- Exact location of the vehicle
- How long the vehicle has been at that location
- Contact details of the person reporting the vehicle.
The City's Ranger and Security are available 24/7 and can be contacted:
- 9272 0972, (Monday to Friday, 8am - 4pm)
- 1300 360 333 (after hours).
Once an abandoned vehicle has been reported to the City, our officers will attend and place a green sticker on the vehicle for a 24 hour period. This sticker provides official notice to the vehicle owner to remove the vehicle.
If the vehicle is still there after 24 hours, it will be considered abandoned. Rangers will arrange for the vehicle to be towed to an authorised auction house.
We will also try to locate the owner of the vehicle directly throughout the entire process.
If you receive a letter advising you that we have impounded your vehicle, please contact us to reclaim that vehicle prior to the date on the letter.
You will need to pay a fee to collect your vehicle, and potentially incur a parking infringement. Once your fees are paid, you can then collect your car from the auction house (please take proof of fee payment with you).
All unclaimed vehicles will be disposed of.