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White goods and mattress disposal

White goods and mattress collection

The City offers a white goods and mattress collection service to residents. It is essential residents call to arrange a collection date before placing goods on the verge.

Once collected, white goods and mattresses are taken to an approved material recovery facility, where items are processed and the components are recycled.

Each household is entitled to two collections per financial year.

Request white goods or mattress collection

To arrange a collection, please call 9272 0605 or request a bulk waste collection online. Cleanaway will contact you directly prior to the collection date. Only place white goods/mattresses on the verge on the day of collection (and not before).

What can be collected?

The City can collect domestic white goods only, such as fridges and freezers (with doors removed or taped closed), dishwashers, washing machines and dryers (with doors removed or taped closed). Other items such as microwaves or air conditioners can be taken to the transfer station free of charge.

Collection procedures

Residents must leave the item/s (fridge with doors removed or taped shut) in an accessible location on your verge, only on the day of collection, as advised by Cleanaway. Fridges/freezers do not need to be degassed. Please note the contractor is unable to collect from inside private property.

Frequently asked questions

How can I arrange for a white goods or mattress collection?

Contact our Waste Management team on 9272 0605

or

Lodge the request online any time: Request a bulk waste collection

Your request to have white goods removed must be received by the City by 5pm on the Friday prior to the collection day.

How many white goods or mattresses can be disposed of each time?

There is no limit per collection. 

What type of white goods or mattresses can be collected?

Items that can be collected are domestic units only, such as cooktops, dishwashers, fridges and freezers (with doors removed or taped closed), heaters, hot water systems, microwaves, ovens, rangehoods, and washing machines and dryers (with doors removed or taped closed).

Fridges and freezers do not need to be degassed.

Where should I place the white goods or mattresses for collection?

The white goods need to be placed in an accessible location on the verge, only on the day of collection. Contractors cannot come onto private property.

Does the City collect the base of the bedding?

No, the base of the bedding contains timber and other materials which are not recyclable at this point in time.

What if I don't have a verge?

Please contact our Waste Management team on 9272 0605 to organise an alternative.

Is there an alternative place to dispose of the white goods or mattresses?

Bayswater residents can take white goods and mattresses to the Bayswater Transfer Station at 271 Collier Road, Bayswater, which is open from 7.30am to 4pm on weekdays and from 10am to 4pm on weekends. White goods are accepted free of charge (maximum of one per year); fees apply for acceptance and recycling of mattresses unless a tip pass is provided.

Tip passes can be used to dispose of mattresses and bed bases, however the following limits apply. One (1) tip pass can be used for up to two (2) mattresses, or one (1) mattress and (1) bed base, or two (2) bed bases. If you have a mixed load e.g. general waste or green waste in a car/trailer, as well as a mattress, the tip pass will cover the general or green waste (up to 300kg) and the mattress will be charged separately at $30.25. If multiple mattresses/bases are disposed of without any other waste, one (1) tip pass can be used for up to two (2), and a charge of $30.25 will be applicable for each additional mattress/base.

What are the waiting times for white goods or mattress collection?

The collections take place on Wednesdays – they are ordered on demand and waiting time is subject to demand. You will be provided a delivery date and the order number for your reference when you book.

Can I phone Cleanaway to find out when the white goods or mattress will be collected?

Yes, residents can contact oiur Waste Management team on (08) 9272 0605.

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