Pay Rates

Pay online

Click below to pay your rates online. This is an encrypted service, enabled by the National Australian Bank.

NAB Secure Bill Payment

To make a payment you will need your:

  • Payment reference number (found on your Rates Notice)
  • Credit card details (VISA or MasterCard).

Please note:

  • Limit of payment is a $5 minimum and a $10,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.


You can also use BPay to pay your rates if you have an online account with your financial institution.

In order to do this, log on with your banks' secure app or through the banks' official website and select BPay.

  • You will need the Biller Code and Reference Number found on your rates notice in order to make a payment.
Pay over the phone

Credit Card payments (VISA or MasterCard) can be made over the phone by calling customer service on 1300 207 8111.

  • Limit of payment: $5 minimum and $10,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.
Pay by mail

You can pay your rates by mail. Please detach the payment slip at the bottom of your rates notice, place in an envelope with a cheque or money order and send to:

City of Bayswater

PO Box 467

Morley WA 6943

Pay in person

Payment can be made at any Australia Post office by presenting your rates notice or in person at one of the City's customer Service centres.

City of Bayswater customer service centres

Customer service cente


Opening hours

City of Bayswater Civic Centre61 Broun Avenue, MorleyMon-Fri 8:30am to 4:30pm
Maylands Library at The Rise28 Eighth Avenue, Maylands Mon-Fri 10:00am to 2:00pm
Sat 9:00am to 11:00am
Pay by direct debit

You can pay your rates by a direct debit, this allows you to make automatic, periodic deductions from a bank account of your choice.

You can set up weekly, fortnightly, monthly, yearly or standard quarterly instalments. 

For more information, please view the Direct Debit Request Form which includes the Direct Debit Service Agreement.

If you would like to set up direct debit to pay your rates, complete the Direct Debit Request Form and submit it to our Rating Services team at

Rates smoothing

Rates smoothing makes it easier to manage your rates bill. It works by spreading your rates payments into smaller, more manageable payments.

  • Rates smoothing is paid by direct debit, from a cheque or savings account, on a weekly, fortnightly or monthly basis.
  • Interest of 5.5% is incurred when paying by rates smoothing.


Decide whether you wish to pay weekly, fortnightly or four weekly payments. Your 2018-2019 annual rate notice shows the calculated payments.

Important Information

  • Rates smoothing continues each year until you contact us in writing advising that you wish to cancel. Payments are always drawn on a Friday.
  • Accounts with arrears or dishonoured payments may receive a final notice at the end of the rates smoothing period.
  • The City of Bayswater's rates smoothing arrangement for this year, runs from 17 August 2018 to 29 March 2019.

To apply, please regsiter at our eServices portal. By registering for Rates smoothing, you have agreed to the Terms and Conditions of Rates Smoothing.

For more information contact the Rating Services Department on (08) 9272 0922 or email

Rates prize draw

The City offers an annual prize draw for eligible ratepayers who pay their rates early. 

To be eligible you must agree to our Rates Prize Draw Terms and Conditions.

In 2018, prizes included:

  • A 2018 Holden Barina
  • Two holidays, each valued at $2,500
  • Performing arts tickets
  • Gym memberships and various cash prizes. 

Click here to find out more. 

Payment dates

Payment dates for 2018-2019 Rates

Issue date16 July 2018
Early payment (Prize Draw)3 August 2018
Full payment17 August 2018
Two instalments17 August 2018
19 October 2018
Four instalments17 August 2018
19 October 2018
21 December 2018
22 February 2019

Payment difficulties

If you are experiencing difficulty paying your rates by the due date, please contact our Rating Service's Team on 9272 0922 to discuss your options. 

An alternative payment arrangement can be set up for weekly, fortnightly or monthly payments. A set-up fee of $22.00 will be charged to the rates account and penalty interest will continue to accrue at 9% per annum, calculated daily, until the outstanding amount is paid in full. 

All payment arrangements will be subject to approval by Council. Written notification will be issued once the payment arrangement has been accepted.

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