Paying Rates

Payment Options

Find out how to pay your rates with the City of Bayswater.

Online payment

Pay your rates online at our NAB Secure Bill Payment webpage. This is an encrypted service, enabled by the National Australian Bank.

To make a payment you will need your:

  • Payment reference number (found on your Rate Notice)
  • Credit card details (VISA or MasterCard).

Please note:

  • Limit of payment is a $5 minimum and a $100,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.


You can also use BPay to pay your rates if you have an online account with your financial institution.

In order to do this, log on with your bank's secure app or through the bank's official website and select BPay. You will need the Biller Code and Reference Number found on your rate notice in order to make a payment.

Phone payment

Credit Card payments (VISA or MasterCard) can be made over the phone by calling customer service on 1300 207 811.

Please note:

  • Limit of payment: $5 minimum and $100,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.
Mail payment

You can pay your rates by mail. Please detach the payment slip at the bottom of your rates notice, place in an envelope with a cheque or money order and send to:

City of Bayswater, PO Box 467, Morley WA 6943

Pay in person

Payment can be made at any Australia Post office by presenting your rate notice.

Alternatively, you can pay in person at one of the City's customer service centres. Please note our libraries have a cash limit of $150.00.

Customer Service CentreAddressOpening Hours
City of Bayswater Civic Centre61 Broun Avenue, MorleyMonday to Friday 8.30am - 4.30pm
Maylands Library at The RISE28 Eighth Avenue, MaylandsMonday to Friday 9am - 4.30pm
Saturday 9am - 11am
Bayswater Library25 King William Street, BayswaterMonday to Friday 9am - 4.30pm
Saturday 9am - 11am
Morley Library240 Walter Road West, MorleyMonday to Friday 9am - 4.30pm
Saturday 9am - 11am


Direct debit

You can pay your rates by a direct debit from your bank account.

You can also set up payment by instalments as shown on your rate notice. 

To apply, please register on our eServices portal.

If you prefer your direct debits to be drawn weekly, fortnightly, or every 28 days, please contact the Rating Services team at or by phone on (08) 9272 0922.

Rates smoothing

What is Rates smoothing?

Rates smoothing makes it easier to manage your rates bill. It works by spreading your rates payments into smaller, more manageable payments.

Rates smoothing is paid by direct debit from a cheque or savings account on a weekly, fortnightly or four weekly basis.

Interest of 5.5% is incurred when paying by rates smoothing.


Decide whether you wish to pay weekly, fortnightly or every 28 days. Your 2021 - 2022 annual rate notice shows the calculated payments.

Payment debit dates


1   20/08/218   08/10/2115  26/11/2122   14/01/2229  04/03/22
2  27/08/219   15/10/2116  03/12/2123   21/01/2230  11/03/22
3  03/09/2110 22/10/2117  10/12/2124   28/01/2231   18/03/22
4  10/09/2111  29/10/2118  17/12/2125   04/02/2232  25/03/22
5   17/09/2112  05/11/2119  24/12/2126   11/02/2233  01/04/22
6   24/09/2113  12/11/2120 31/12/2127  18/02/22 
7   01/10/2114  19/11/2121  07/01/2228   25/02/22 


1   20/08/215   15/10/219   10/12/2113   04/02/2217   01/04/22
2   03/09/216   29/10/2110  24/12/2114   18/02/22 
3   17/09/217   12/11/2111   07/01/2215   04/03/22 
4   01/10/218  26/11/2112   21/01/2216  18/03/22 


1   20/08/213   15/10/215   10/12/217   04/02/229   01/04/22
2  17/09/214   12/11/216   7/01/228   04/03/22 


Important Information

Rates smoothing continues each year until you contact us in writing advising that you wish to cancel. Payments are always drawn on a Friday.

Accounts with arrears or dishonoured payments may receive a final notice at the end of the rates smoothing period.

The City of Bayswater's rates smoothing arrangement for this year, runs from 20 August 2021 to 01 April 2022.

To apply, please register on our eServices portal. For more information contact the Rating Services Department on (08) 9272 0922 or email

Payment dates

Payment dates for 2021 - 2022 Rates

Issue date16 July 2021
Full payment20 August 2021
Two instalments20 August 2021
22 October 2021
Four instalments20 August 2021
22 October 2021
07 January 2022
11 March 2022

Payment difficulties

If you are experiencing difficulty paying your rates by the due date, please contact our Rating Services Team on (08) 9272 0922 in order to discuss your options. 

An alternative payment arrangement can be set up for weekly, fortnightly or monthly payments. Penalty interest will continue to accrue at 7% per annum, calculated daily until the outstanding amount is paid in full. 

All payment arrangements will be subject to approval by Council. Written notification will be issued once the payment arrangement has been accepted.

Financial hardship

The City of Bayswater has a Financial Hardship Policy that recognises the financial stress facing vulnerable ratepayers, and provides flexibility in the payment of rates and service charges. The intent of this policy is to support the vulnerable in our community.

Related information

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