Paying Rates

Payment Options

Find out how to pay your rates with the City of Bayswater.

Online payment

Pay your rates online at our SecurePay Bill Payment webpage. This is an encrypted service.

To make a payment, you will need your:

  • Payment reference number or Property Id (found on your rate notice)
  • Credit card details (VISA or Mastercard).

Please note:

  • There are payments limits of $5 minimum and $100,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.


You can also use BPay to pay your rates if you have an online account with your financial institution.

Log on with your bank's secure app or through the bank's official website and select BPay.

You will need the Biller Code and Reference Number found on your rate notice in order to make a payment.

Phone payment

Credit card payments (VISA or Mastercard) can be made over the phone by calling customer service on 1300 207 811.

Please note:

  • There are payments limits of $5 minimum and $100,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.
Mail payment

You can pay your rates by mail. Please detach the payment slip at the bottom of your rate notice, place in an envelope with a cheque or money order and send to:

City of Bayswater, PO Box 467, Morley WA 6943

Pay in person

Payment can be made at any Australia Post office by presenting your rate notice.

Alternatively, you can pay in person at one of the City's customer service centres as detailed below. Please note, our libraries have a cash limit of $150.00.

Customer Service CentreAddressOpening Hours
City of Bayswater Civic Centre61 Broun Avenue, MorleyMonday to Friday 8.30am - 4.30pm
Maylands Library at The RISE28 Eighth Avenue, MaylandsMonday to Friday 9am - 4.30pm
Saturday 9 - 11am
Bayswater Library25 King William Street, BayswaterMonday to Friday 9am - 4.30pm
Saturday 9 - 11am
Morley Library240 Walter Road West, MorleyMonday to Friday 9am - 4.30pm
Saturday 9 - 11am


Direct debit

You can pay your rates by a direct debit from your bank account.

You can also set up payment by instalments as shown on your rate notice. 

To apply, please register on our eServices portal.

If you prefer your direct debits to be drawn weekly, fortnightly or every 28 days, contact the Rating Services team at or by phone on (08) 9272 0922.

Rates smoothing

What is rates smoothing?

Rates smoothing makes it easier to manage your rates bill. It works by spreading your rates payments into smaller, more manageable, payments.

Rates smoothing is paid by direct debit from a cheque or savings account on a weekly, fortnightly or four-weekly basis.

Interest of 5.5% is incurred when paying by rates smoothing.


Decide whether you wish to pay weekly, fortnightly or every 28 days. Your 2023-2024 rate notice shows the calculated payments.

Payment debit dates


1   25/08/238   13/10/2315  01/12/2322   19/01/2429  08/03/24
2  01/09/239   20/10/2316  08/12/2323   26/01/2430  15/03/24
3  08/09/2310 27/10/2317  15/12/2324   02/02/2431   22/03/24
4  15/09/2311  03/11/2318  22/12/2325   09/02/2432  29/03/24
5   22/09/2312  10/11/2319  29/12/2326   16/02/2433  05/04/24
6  29/09/2313  17/11/2320 05/01/2427  23/02/24 
7   06/10/2314  24/11/2321  12/01/2428   01/03/24 


1   25/08/235   20/10/239   15/12/2313   9/02/2417   05/04/24
2   08/09/236   03/11/2310  29/12/2314   23/02/24 
3   22/09/237   17/11/2311  12/01/2415   08/03/24 
4   06/10/238  01/12/2312   26/01/2416  22/03/24 


1   25/08/233   20/10/235   15/12/237   09/02/24

9   05/04/24

2  22/09/234   17/11/236   12/01/248   08/03/24 


Important information

Rates smoothing continues each year until you contact us in writing advising that you wish to cancel. Payments are always drawn on a Friday.

Accounts with arrears or dishonoured payments may receive a final notice at the end of the rates smoothing period.

The City of Bayswater's rates smoothing arrangement for this year, runs from 25 August 2023 to 23 March 2024

To apply, please register on our eServices portal. For more information, contact the Rating Services team on (08) 9272 0922 or email

Payment dates

Payment dates for 2023-2024 rates:

Issue date21 July 2023
Full payment25 August 2023
Two instalments25 August 2023
27 October 2023
Four instalments25 August 2023
27 October 2023
5 January 2024
8 March 2024

Payment difficulties

If you are experiencing difficulty paying your rates by the due date, please contact our Rating Services team on (08) 9272 0922 to discuss your options. 

An alternative payment arrangement can be set up for weekly, fortnightly or monthly payments. Penalty interest will continue to accrue at 7% per annum, calculated daily until the outstanding amount is paid in full. 

All payment arrangements will be subject to approval by Council. Written notification will be issued once the payment arrangement has been accepted.

Financial hardship

The City of Bayswater has a Financial Hardship Policy that recognises the financial stress facing vulnerable ratepayers, and provides flexibility in the payment of rates and service charges. The intent of this policy is to support the vulnerable in our community.

Related information

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