Paying Rates

Payment Options

Find out how to pay your rates with the City of Bayswater.

Online payment

Pay your rates online at our NAB Secure Bill Payment webpage. This is an encrypted service, enabled by the National Australian Bank.

To make a payment you will need your:

  • Payment reference number (found on your Rate Notice)
  • Credit card details (VISA or MasterCard).

Please note:

  • Limit of payment is a $5 minimum and a $100,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.


You can also use BPay to pay your rates if you have an online account with your financial institution.

In order to do this, log on with your bank's secure app or through the bank's official website and select BPay. You will need the Biller Code and Reference Number found on your rate notice in order to make a payment.

Phone payment

Credit Card payments (VISA or MasterCard) can be made over the phone by calling customer service on 1300 207 811.

Please note:

  • Limit of payment: $5 minimum and $100,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.
Mail payment

You can pay your rates by mail. Please detach the payment slip at the bottom of your rates notice, place in an envelope with a cheque or money order and send to:

City of Bayswater, PO Box 467, Morley WA 6943

Pay in person

Payment can be made at any Australia Post office by presenting your rate notice.

Alternatively, you can pay in person at one of the City's customer service centres. Please note our libraries have a cash limit of $150.00.

Customer Service CentreAddressOpening Hours
City of Bayswater Civic Centre61 Broun Avenue, MorleyMonday to Friday 8.30am - 4.30pm
Maylands Library at The RISE28 Eighth Avenue, MaylandsMonday to Friday 9am - 4.30pm
Saturday 9am - 11am
Bayswater Library25 King William Street, BayswaterMonday to Friday 9am - 4.30pm
Saturday 9am - 11am
Morley Library240 Walter Road West, MorleyMonday to Friday 9am - 4.30pm
Saturday 9am - 11am


Direct debit

You can pay your rates by a direct debit payment arrangement. This allows you to make automatic periodic deductions from a bank account of your choice.

You can also set up payment by instalments as shown on your rate notice. 

To apply, please register on our eServices portal.

If you prefer your direct debits to be drawn weekly, fortnightly, or every four weeks please contact the Rating Services team at or by phone on (08) 9272 0922.

Rates smoothing

What is Rates smoothing?

Rates smoothing makes it easier to manage your rates bill. It works by spreading your rates payments into smaller, more manageable payments.

Rates smoothing is paid by direct debit from a cheque or savings account on a weekly, fortnightly or four weekly basis.

Interest of 5.5% is incurred when paying by rates smoothing.


Decide whether you wish to pay weekly, fortnightly or four weekly payments. Your 2020-2021 annual rate notice shows the calculated payments.

Payment debit dates


1   21/08/208   09/10/2015  27/11/2022   15/01/2129  05/03/21
2   28/08/209   16/10/2016  04/12/2023   22/01/2130  12/03/21
3   04/09/2010 23/10/2017  11/12/2024   29/01/2131   19/03/21
4   11/09/2011  30/10/2018  18/12/2025   05/02/2132  26/03/21
5   18/09/2012  06/11/2019  25/12/2026   12/02/2133  02/04/21
6   25/09/2013  13/11/2020 01/01/2127   19/02/21 
7   02/10/2014  20/11/2021  08/01/2128   26/02/21 


1   21/08/205   16/10/209   11/12/2013   05/02/2117   02/04/21
2   04/09/206   30/10/2010  25/12/2014   19/02/21 
3   18/09/207   13/11/2011   08/01/2115   05/03/21 
4   02/10/208   27/11/2012   22/01/2116   19/03/21 


1   21/08/203   16/10/205   11/12/207   05/02/219   02/04/21
2  18/09/204   13/11/206   08/01/218   05/03/21 


Important Information

Rates smoothing continues each year until you contact us in writing advising that you wish to cancel. Payments are always drawn on a Friday.

Accounts with arrears or dishonoured payments may receive a final notice at the end of the rates smoothing period.

The City of Bayswater's rates smoothing arrangement for this year, runs from 21 August 2020 to 02 April 2021.

To apply, please register on our eServices portal. For more information contact the Rating Services Department on (08) 9272 0922 or email

Payment dates

Payment dates for 2020-2021 Rates

Issue date17July 2020
Full payment21 August 2020
Two instalments21 August 2020
23 October 2020
Four instalments21 August 2020
23 October 2020
08 January 2021
12 March 2021

Payment difficulties

If you are experiencing difficulty paying your rates by the due date, please contact our Rating Services Team on (08) 9272 0922 in order to discuss your options. 

An alternative payment arrangement can be set up for weekly, fortnightly or monthly payments. Penalty interest will continue to accrue at 8% per annum, calculated daily until the outstanding amount is paid in full. 

All payment arrangements will be subject to approval by Council. Written notification will be issued once the payment arrangement has been accepted.

Financial hardship

The City’s COVID Advisory Committee recently recommended Council adopt a Financial Hardship Policy that recognises the financial stress facing vulnerable ratepayers and provides flexibility in the payment of rates and service charges. The intent of this policy is to support the vulnerable in our community over the longer term, beyond the COVID-19 crisis. 

Related information

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