Alert

Civic Centre early closure

The Civic Centre will be closed from 11.30am on Friday 12 December, reopening at 8.30am on Monday 15 December. We apologise for any inconvenience.

Paying Rates

Payment Options

Find out how to pay your rates with the City of Bayswater.

Online payment

Pay your rates online at our Online Services Portal. This is an encrypted service.

To make a payment, you will need your:

  • Payment reference number (found on your rate notice)
  • Credit card details (VISA or Mastercard).

Please note:

  • $5 minimum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.

BPay

You can also use BPay to pay your rates if you have an online account with your financial institution.

Log on with your bank's secure app or through the bank's official website and select BPay.

You will need the Biller Code and Reference Number found on your rate notice in order to make a payment.

Phone payment

Credit card payments (VISA or Mastercard) can be made over the phone by calling customer service on 1300 207 811.

Please note:

  • There are payment limits of $5 minimum and $100,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.
Mail payment

You can pay your rates by mail. Please detach the payment slip at the bottom of your rate notice, place in an envelope with a cheque or money order and send to:

City of Bayswater, PO Box 467, Morley WA 6943

Pay in person

Payment can be made at any Australia Post office by presenting your rate notice.

Alternatively, you can pay in person at one of the City's customer service centres as detailed below. Please note, our libraries only accept card payments for Council transactions.

Cash and cheque payments are accepted at the City of Bayswater Civic Centre.

Customer Service CentreAddressOpening Hours
City of Bayswater Civic Centre61 Broun Avenue, MorleyMonday to Friday 8.30am - 4.30pm
Maylands Library28 Eighth Avenue, MaylandsMonday to Friday 9am - 4.30pm
Saturday 9 - 11am
Bayswater Library25 King William Street, BayswaterMonday to Friday 9am - 4.30pm
Saturday 9 - 11am
Morley Library240 Walter Road West, MorleyMonday to Friday 9am - 4.30pm
Saturday 9 - 11am

 

Rates smoothing

What is rates smoothing?

Rates smoothing makes it easier to manage your rates bill. It works by spreading your rates payments into smaller, more manageable, payments.

Rates smoothing is paid by direct debit from a cheque or savings account on a weekly, fortnightly or four-weekly basis.

Interest of 5.5% is incurred when paying by rates smoothing.

Payments

Decide whether you wish to pay weekly, fortnightly or every four weeks. Your 2025-2026 rate notice shows the calculated payments. To apply for Rates Smoothing, please click here.

Payment debit dates

Weekly

1   22/08/258   10/10/2515  28/11/2522   16/01/2629  06/03/26
2  29/08/259   17/10/2516  05/12/2523   23/01/2630  13/03/26
3  05/09/2510 24/10/2517  12/12/2524   30/01/2631   20/03/26
4  12/09/2511  31/10/2518  19/12/2525   06/02/2632  27/03/26
5  19/09/2512  7/11/2519  26/12/2526   13/02/2633  03/04/26
6  26/09/2513  14/11/2520 02/01/2627  20/02/26 
7   03/10/2514  21/11/2521  09/01/2628   27/02/26 

Fortnightly

1   22/08/255   17/10/259   12/12/2513   06/02/2617   03/04/26
2   05/09/256   31/10/2510  26/12/2514   20/02/26 
3   19/09/257   14/11/2511  09/01/2615   06/03/26 
4   03/10/258  28/11/2512   23/01/2616  20/03/26 

Four-weekly

1   22/08/253   17/10/255   12/12/257   06/02/26

9   03/04/26

2  19/09/254   14/11/256   09/01/268   06/03/26 

 

Important information

Rates smoothing continues each year until you contact us in writing advising that you wish to cancel. Payments are always drawn on a Friday.

Accounts with arrears or dishonoured payments may receive a final notice at the end of the rates smoothing period.

The City of Bayswater's rates smoothing arrangement for this year runs from 22 August 2025 to 03 April 2026.

For more information, contact the Rating Services team on (08) 9272 0922 or email mail@bayswater.wa.gov.au

Payment dates

Payment dates for 2025-2026 rates:

Issue date18 July 2025
Full payment22 August 2025
Two instalments22 August 2025
24 October 2025
Four instalments22 August 2025
24 October 2025
9 January 2026
13 March 2026

Payment difficulties

If you are experiencing difficulty paying your rates by the due date, contact our Rating Services team on (08) 9272 0922 to discuss your options. 

An alternative payment arrangement can be set up for weekly, fortnightly or monthly payments. Penalty interest will continue to accrue at 7% per annum, calculated daily until the outstanding amount is paid in full. 

All payment arrangements will be subject to approval by Council. Written notification will be issued once the payment arrangement has been accepted.

Financial hardship

The City of Bayswater has a Financial Hardship Policy that recognises the financial stress facing vulnerable ratepayers, and provides flexibility in the payment of rates and service charges. The intent of this policy is to support the vulnerable in our community.

Related information

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