Paying Rates

Payment Options

Find out how to pay your rates with the City of Bayswater.

Online payment

Pay your rates online at our NAB Secure Bill Payment webpage. This is an encrypted service, enabled by the National Australian Bank.

To make a payment you will need your:

  • Payment reference number (found on your Rates Notice)
  • Credit card details (VISA or MasterCard).

Please note:

  • Limit of payment is a $5 minimum and a $100,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.


You can also use BPay to pay your rates if you have an online account with your financial institution.

In order to do this, log on with your banks' secure app or through the banks' official website and select BPay. You will need the Biller Code and Reference Number found on your rates notice in order to make a payment.

Phone payment

Credit Card payments (VISA or MasterCard) can be made over the phone by calling customer service on 1300 207 811.

Please note:

  • Limit of payment: $5 minimum and $100,000 maximum
  • A surcharge of 0.4% (inclusive of GST) applies to all credit card payments.
Mail payment

You can pay your rates by mail. Please detach the payment slip at the bottom of your rates notice, place in an envelope with a cheque or money order and send to:

City of Bayswater, PO Box 467, Morley WA 6943

Pay in person

Payment can be made at any Australia Post office by presenting your rates notice.

Alternatively, you can pay in person at one of the City's customer service centres. Please note our libraries have a cash limit of $150.00.

Customer Service CentreAddressOpening Hours
City of Bayswater Civic Centre61 Broun Avenue, MorleyMonday to Friday 8.30am - 4.30pm
Maylands Library at The RISE28 Eighth Avenue, MaylandsMonday to Friday 9am - 4.30pm
Saturday 9am - 11am
Bayswater Library25 King William Street, BayswaterMonday to Friday 9am - 4.30pm
Saturday 9am - 11am
Morley Library240 Walter Road West, MorleyMonday to Friday 9am - 4.30pm
Saturday 9am - 11am


Direct debit

You can pay your rates by a direct debit payment arrangement. This allows you to make automatic, periodic deductions from a bank account of your choice.

You can set up payment by instalments, for the Prize Incentive Draw, or annually as shown on your rate notice. 

To apply, please register on our eServices portal.

If you prefer your direct debits to be drawn weekly, fortnightly, or every four weeks please contact the Rating Services team at or by phone on (08) 9272 0922.

Rates smoothing

What is Rates smoothing?

Rates smoothing makes it easier to manage your rates bill. It works by spreading your rates payments into smaller, more manageable payments.

Rates smoothing is paid by direct debit, from a cheque or savings account, on a weekly, fortnightly or four weekly basis.

Interest of 5.5% is incurred when paying by rates smoothing.


Decide whether you wish to pay weekly, fortnightly or four weekly payments. Your 2019-2020 annual rate notice shows the calculated payments.

Payment debit dates


1   16/08/198   04/10/1915   22/11/1922   10/01/2029   28/02/20
2   23/08/199    11/10/1916   29/11/19 23   17/01/2030  06/03/20
3   30/08/1910  18/10/1917   06/12/1924   24/01/2031   13/03/20
4   06/09/1911   25/10/1918   13/12/1925   31/01/2032  20/03 20
5   13/09/1912   01/11/1919   20/12/1926   07/02/2033   27/03/20
6   20/09/1913   08/11/1920   27/12/1927   14/02/20 
7   27/09/1914   15/11/1921   03/01/2028   21/02/20 


1   16/08/195   11/10/199   06/12/1913   31/01/2017   27/03/20
2   30/08/196   25/10/1910   20/12/1914   14/02/20 
3   13/09/197   08/11/1911   03/01/2015   28/02/20 
4   27/09/198   22/11/1912   17/01/2016   13/03/20 


1   16/08/193   11/10/195   06/12/197   31/01/209   27/03/20
2  13/09/194   08/11/196   03/01/198   28/02/20 


Important Information

Rates smoothing continues each year until you contact us in writing advising that you wish to cancel. Payments are always drawn on a Friday.

Accounts with arrears or dishonoured payments may receive a final notice at the end of the rates smoothing period.

The City of Bayswater's rates smoothing arrangement for this year, runs from 16 August 2019 to 27 March 2020.

To apply, please register on our eServices portal. For more information contact the Rating Services Department on (08) 9272 0922 or email

Rates prize draw

The City offers an annual prize draw for eligible ratepayers who pay their rates early. To be eligible you must agree to our Rates Prize Draw Terms and Conditions.

In 2019, prizes included:

  • A 2019 Mitsubishi Mirage
  • Two holidays, each valued at $2,500
  • Performing arts tickets
  • Gym memberships and various cash prizes. 

Please see attached our Prize Draw Flyer.

Please see attached the 2019-Incentive-Prize-Winners

Payment dates

Payment dates for 2019-2020 Rates

Issue date12 July 2019
Early payment (prize draw)2 August 2019
Full payment16 August 2019
Two instalments16 August 2019
18 October 2019
Four instalments16 August 2019
18 October 2019
20 December 2019
21 February 2020

Payment difficulties

If you are experiencing difficulty paying your rates by the due date, please contact our Rating Service's Team on 9272 0922, in order to discuss your options. 

An alternative payment arrangement can be set up for weekly, fortnightly or monthly payments. A set-up fee of $22.00 will be charged to the rates account and penalty interest will continue to accrue at 9% per annum, calculated daily, until the outstanding amount is paid in full. 

All payment arrangements will be subject to approval by Council. Written notification will be issued once the payment arrangement has been accepted.

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