What is the Ambassador Program The award-winning Age Friendly Ambassador program was developed to ensure older community members are connected to information, programs and services, and have a meaningful voice on local community issues. The program empowers volunteers to become local leaders and information specialists within the City of Bayswater.
The inaugural program was established in April 2019 and has since grown to include volunteers from diverse backgrounds who are passionate about supporting older adults.
The City is seeking to recruit volunteers for the Age Friendly Ambassador program running from April 2026 until March 2027.
Ambassadors will focus on developing a Seniors Week program of activities and events for the community to enjoy.
With a growing ageing population, there is an increasing need for accessible, trusted sources of information. Local older adults consistently report that word of mouth and hearing from a reliable community member are their preferred ways to learn about services, activities and opportunities.
The City is looking for community-minded individuals aged 50 and over who have strong local connections. Individuals may represent a cultural group, club, special interest group or other community network. Ideal candidates are passionate about their neighbourhood, enjoy engaging with older adults and are committed to helping others stay informed and connected.
Ambassadors will serve as representatives of the City of Bayswater. Responsibilities include, but are not limited to:
- Connecting older adults to information about local events, activities, programs and services
- Bringing ideas to the City for ways to strengthen community connection
- Acting as a voice for older adults on community issues
- Participating in City of Bayswater events and activities, including presenting to local community groups and hosting information stalls
- Attending monthly planning sessions to co-design a program for older adults to be delivered during Seniors Week in November 2026, and
- Attending at least three community programs or events throughout the 12-month term.
There are no set hours for this role, however Ambassadors are required to:
- Attend monthly Ambassador meetings that will including training and planning to create the Seniors Week program for older adults,
- Represent the City at a minimum of three community events throughout the calendar year, and
- Volunteer for a minimum of one hour per month to provide information to older adults at the City’s Community Centres, libraries, recreation centres or citizenship ceremonies.
Participation in the Ambassador program excluding the above activities is dependent on upcoming events, activities and participants’ availability.
Ambassadorships will be appointed for a 12-month term from April 2026 to March 2027, with opportunity to reapply at the end of this term.
Yes, current Ambassadors are welcome to apply for a new term, provided they meet the selection criteria.
Ambassadors will receive training, ongoing support and regular updates to ensure they feel confident engaging with the community and developing a program. A dedicated City officer will guide the program, connect Ambassadors to events and resources, and support the planning of the Seniors Week initiative. Ambassadors will also receive a kit including a t-shirt, name badge, the Service Directory for Older Adults and other helpful materials.
Becoming an Ambassador offers opportunities to:
- Build confidence and be recognised as a community leader
- Directly influence the types of programs offered to older adults during Seniors Week
- Attend training and workshops to develop new skills
- Make a meaningful difference to the lives of older adults in the local community
- Become a registered City of Bayswater volunteer (and be invited to recognition events)
- Advocate on behalf of older adults, and
- Form new friendships and social connections.
To apply for the Ambassador program, complete an Expression of Interest form and return it to the Community Programs team by Tuesday 31 March 2026.
The City aims to form a diverse network of Ambassadors with a wide range of skills, interests and connections. Selections will be based on the following criteria:
- Applicants must be older adults, aged 50 years or over.
- Applicants must reside, work or volunteer within the City of Bayswater.
- Ability to attend training sessions, monthly meetings, a team building day and at least four City events.
- Ability and willingness to speak with community members, share knowledge and make recommendations that support other older adults.
- Strong communication and interpersonal skills.
- Established community networks, such as involvement in a local community group, club or committee is desirable.
- The ability to speak a second language will be highly regarded.
Successful applicants will be notified in writing by the City’s Community Programs team. All Ambassadors must complete a standard volunteer screening process, including a
police check.
For further information about the Ambassador program, please contact the Community Programs team on 9270 4107 or email community.services@bayswater.wa.gov.au