Access and Inclusion Plan

Access and Inclusion Plan

Help us understand what's important to you.

City of Bayswater Access and Inclusion Plan 2025 – 2030

The City is creating a new Access and Inclusion Plan.

From November 2024 to March 2025, we invited community members of all backgrounds to provide their input into the new Plan.

Through surveys, focus groups and pop-up sessions, we heard from more than 330 of you across a range of community groups, such as people with a disability, our culturally and linguistically diverse community and people who identify as LGBTQIA+.

Thank you to everyone who provided their thoughts. Your valuable feedback has helped shape a draft Plan that is now ready for review.

Read the draft Access and Inclusion Plan

Have your say on how well the draft Plan addresses what you told us.

For more information, read the community engagement outcomes report to learn about what we heard and who we heard from.

Have your say on the draft Plan

Following feedback, a final plan will be presented to Council’s 1 July meeting for endorsement.

Survey submissions close at 5pm on Wednesday 21 May 2025.

To take the survey over the phone or for any other accessibility requirements, contact the City on 9272 0622 or email inclusion@bayswater.wa.gov.au.

For more information, visit the project page on the City's community engagement website, Engage Bayswater.

Frequently Asked Questions

What is an Access and Inclusion Plan?

The Access and Inclusion Plan (AIP) takes an expanded approach from the Disability Access and Inclusion Plan (DAIP) towards creating a more accessible and inclusive community for all people.

The Plan benefits not only people with disability, but the wider community, including older people and families with infants and young children using prams.

The Access and Inclusion Plan is available in hard copy and in alternative formats, such as large print, upon request. 

An Easy English version of the Access and Inclusion Plan is available to support people with disability and those with low English literacy.

Access and Inclusion Plan 2020-2024

Access and Inclusion Plan 2020-2024 - Easy English

Why does the City of Bayswater need a plan to improve access and inclusion?

The Disability Access and Inclusion Plan (DAIP) is a legislative requirement under the Western Australian Disability Services Act (1993) (the Act). This requires all local governments to review their DAIPs at least every five years. The Act requires local governments to lodge their Disability Access and Inclusion Plan (DAIP) to the Department of Communities and, at the end of each financial year, provide a report on implementation of the DAIP.

Achievements that support access and inclusion are reported yearly in the City's Annual Report available at www.bayswater.wa.gov.au/city-and-council/management-and-governance/quarterly-and-annual-reports

The Disability Services Act 1993 requires not only City staff but agents and contractors engaged by the City to deliver a service to the public to ensure they take the needs of people with disability into account, in a manner consistent with the Access and Inclusion Plan.

Guide for Agents and Contractors

Why is the City of Bayswater Access and Inclusion Plan important to people with disability?

The City of Bayswater Access and Inclusion Plan 2020 – 2024 guides our organisation to plan for better access and inclusion across seven legislated outcome areas related to services and events, buildings and facilities, information, customer service, complaint mechanisms, consultation processes and employment.

The Access and Inclusion Plan benefits people with disability, but also the community as a whole, including older people, parents with prams and people from culturally and linguistically diverse backgrounds.

What did the previous Access and Inclusion Plan look like?

The Access and Inclusion Plan 2020-2024 built upon the work already achieved by the City in its efforts to ensure people with disability and people from diverse backgrounds have the same opportunities as other people to: 

  • access the services of, and any event by, the City
  • access City buildings and facilities
  • access information from the City
  • receive the same level and quality of service from employees of the City
  • make complaints to the City
  • participate in public consultation with the City, and
  • obtain and maintain employment with the City.
What is the definition of disability?

Disability, in relation to a person, is defined as:

  • total or partial loss of the person’s bodily or mental functions
  • total or partial loss of a part of the body
  • the presence in the body of organisms causing disease or illness
  • the presence in the body of organisms capable of causing disease or illness
  • the malfunction, malformation or disfigurement of a part of the person’s body
  • a disorder or malfunction that results in the person learning differently from a person without the disorder or malfunction, or
  • a disorder, illness or disease that affects a person’s thought processes, perception of reality, emotions or judgment or that results in disturbed behaviour.

This includes a disability that:

  • presently exists
  • previously existed but no longer exists
  • may exist in the future (including because of a genetic predisposition to that disability), or
  • is imputed to a person.

A disability that is otherwise covered by this definition includes behaviour that is a symptom or manifestation of the disability (Disability Discrimination Act 1992).

What is the definition of access?

Access is when people have permission, choice and the ability to enter, transport to or interact with a thing, place, or person (Australia’s Disability Strategy 2021 – 2031).

What is the definition of inclusion?

Inclusion is when everyone in a group is involved and respected. Diversity is celebrated and things can be changed to suit the needs and preferences of the individual (Australia’s Disability Strategy 2021 – 2031).

What is community development?

Community development is a process that helps communities to identify and address their own needs and priorities. The City of Bayswater Community Development team works with the community to empower people and create stronger and more connected communities.

What suburbs are within the City of Bayswater?

The following suburbs are located in the City of Bayswater: Bayswater, Bedford, Embleton, Maylands, Morley, Noranda, and parts of Dianella and Mount Lawley.

For more information on the City of Bayswater demographic profile, see our Suburb Profiles.

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